Desjardins integrates the automated spread solution nCino

After implementing nCino’s small business and commercial banking solutions in 2022, Desjardins was able to increase the speed of its lending process by eliminating unnecessary wait times for its members and customers. To improve the efficiencies already achieved through the use of the platform, Desjardins is expanding the use of nCino with the “Automated Spreading” feature, which uses machine learning to streamline the underwriting process, improve the capture of balance sheet data and increase the speed and Improve the quality of credit decisions. This solution covers multilingual documents and financial reports in multiple currencies, ensuring a smoother process for Desjardins’ customers and members.

“Desjardins continuously works to minimize delays and wait times for our members and customers and increase value-added interaction by offering innovative digital solutions that meet their needs. Our partnership with nCino has already helped us speed up the financing process for small businesses. With nCino’s distribution solution, we will be able to remain at the forefront and continue to provide members and customers with a seamless user experience,” said Jean-Yves Bourgeois, Executive Vice-President of Business Services.

“Desjardins’ choice of nCino’s automated spreading solution demonstrates their forward-thinking approach to leveraging and achieving meaningful value from technology,” said Greg Wipke, vice president of sales, Canada, at nCino. “We are proud to strengthen our partnership and look forward to building on the way Desjardins has adopted the nCino platform to increase the operational efficiency of all credit decisioning processes and improve the customer experience.”