For the second time in three months, the NatWest banking app experienced technical problems, leaving some customers unable to make payments or transfers on Friday morning.
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More than a thousand angry customers reported problems on the DownDetector website starting around 7 a.m., with 67% citing mobile banking as a problem and 20% citing wire transfers.
The problem, which NatWest said was resolved around 9.30am, occurred for millions of Brits on payday.
The NatWest support team on
https://twitter.com/_Rammer/status/1829402412844523972?ref_src=twsrc%5Etfw
This is NatWest’s second app outage in quick succession: at the end of May, thousands of customers reported being unable to access mobile and online banking services.
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