FinextraTV and Guy Mettrick, Industry Vice President – Financial Services, Appian, examine how the technology landscape has changed over the last decade and how technology has become a facilitator of operational resiliency. In addition, operational resilience should also be taken into account when emerging new forms of AI, but should not stand in the way of innovation. The way forward lies in automating processes and ensuring that technology can be used across all three lines of defense to mitigate fraud, financial crime and risk management.
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This content was created by the Finextra editorial team with input from the funding body’s subject matter experts.