Categories: Analysis

Visa launches digital card replacement service for travelers

A new Visa service means travelers who lose their wallet can now receive a digital replacement card via text message or email.

According to a Visa report, 74% of US travelers now use digital wallets during their trips.

The digital emergency card replacement service is designed to enable financial institutions to provide their cardholders with seamless and hassle-free travel around the globe.

Upon request, a new digital card will be sent to the cardholder on behalf of the issuer so that they can authenticate and add it to their digital wallet.

Kathleen Pierce-Gilmore, Global Head, Issuing Solutions, Visa, says: “We’ve all felt that moment of panic while on holiday – losing a card and feeling stranded.”

“Our new digital emergency card solution addresses exactly these problems. It provides travelers with instant and secure access to funds while enabling issuers to provide world-class customer service.”

David Brooks

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