Join FinextraTV at Temenos Community Forum 2024 as Rodrigo Silva, Executive Vice President, Americas, Temenos, and Charles Kim, EVP & CFO, Commerce Bank, explore the journey to digital transformation and the challenges both organizations have had to overcome. The duo delves into the journey undertaken to upgrade 30+ year-old core banking systems across the organization as they were no longer meeting the bank’s needs due to their inflexibility. They started with customer service and deposit systems and emphasized that the next phase of the process is to transform private banking and lending, where flexibility in lending is required. Transforming core banking can also support the wealth segment, where complexity is increasing and compliance needs to keep pace.
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