Surecomp today announced that it has been selected by Raiffeisen Bank International AG (RBI), one of the leading banks in Austria and CEE, to strengthen its customer engagement in trade finance.
To improve the bank’s service delivery, RBI will leverage Surecomp’s collaborative trade finance platform RIVO™ to optimize the management and processing efficiency of guarantees and letters of credit (LC).
With no customization required, Surecomp’s RIVO™ is delivered as a SaaS solution hosted on Amazon Web Services (AWS), allowing Raiffeisen to expand its business capabilities without the need for internal IT resources. Thanks to rapid onboarding and no service disruptions, RBI will be able to seamlessly improve its trade finance business operations. RBI’s global corporate customers are supported with a completely digital workflow and state-of-the-art processes.
“Providing a first-class digital service for our customers is our top priority,” comments Sabine Zucker, Head of Group Transaction Banking at RBI. “Recognizing Surecomp’s market position and its acceptance by many of Europe’s leading trade finance banks, we valued their understanding of our business needs, their attention to customer experience and their practical methodology. This move will undoubtedly facilitate growth and allow us to focus on developing new markets.”
“We are very pleased to welcome RBI to the Surecomp customer community. As Austria’s award-winning trade finance bank known for its commitment to a first-class customer experience, particularly in the CEE market, we are proud to support its growth,” says Tal Weiser, Chief Revenue Officer of Surecomp. “We are confident that this collaboration and the benefits of digital trade finance will promote frictionless trading for RBI’s expanded customer base.”